Refund Policy

At 23point5, customer satisfaction is our top priority. While we aim for your complete happiness with your purchase, we recognize that refunds may be required in certain situations. This policy ensures fairness and transparency in our refund process.

Our return and exchange policy

If the product is damaged, we need to be notified 48 hours after receiving the product with images.

If the fit is off from when you selected, we will allow 1 exchange for the same exact style in a different size. Please process this request within 48 hours.

Please contact our support ( immediately if you meet the conditions above.

Other than this all sales are final without the ability to return.